Help Centre
Find answers to common questions about ClearGain, CGT calculations, and your account.
Getting started
How do I add my first property?
What information do I need to add a property?
How accurate are ClearGain's CGT calculations?
What is the difference between the plans?
CGT calculations
Why does my property show as 'Grandfathered'?
What is the 'extra tax' or 'delta' figure?
Why are the 'before 2027' and 'after 2027' figures the same for my property?
What CPI data does ClearGain use?
What is the 'breakeven CPI'?
Cost Base Vault
What documents should I upload to the Vault?
What is the difference between a repair and a capital improvement?
How does CPI indexation affect my cost base?
Adviser Marketplace
How do I book a consultation with an adviser?
Are advisers on ClearGain verified?
What does 'portfolio share' mean?
Account and billing
How do I cancel my subscription?
Do you offer a money-back guarantee?
How do I delete my account and data?
Still need help?
Our support team responds within 1 business day.